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Return Policy

 ALL ITEMS ARE FINAL SALE

 

We strive to provide our customers with high-quality clothing and exceptional service. We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, please read the following guidelines to ensure a smooth and hassle-free replacement process:

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Replacement Item Request Process:

  • Initiate the Request: If you receive your order and find any damaged or defective items, initiate the replacement process by reaching out to our customer support team within three days of receiving your order. You can contact us at info@humblywalking.com.

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  • Provide Necessary Information:

    • Attach clear and detailed photos of the damaged or defective items. Ensure that the images clearly show the issue to allow us to assess and expedite the replacement process promptly.

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    • Include essential order information such as your order number, the date of purchase, and the specific item(s) requiring replacement. This information helps us locate your order swiftly and process your request efficiently.

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    • Email Subject: Use a clear and concise email subject such as "Replacement Request - [Your Order Number]" to help us prioritize and address your request promptly.

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    • All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached

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Review and Response: Our customer support team will review your request along with the attached photos. You will receive a response within 24-48 hours, confirming the approval of your replacement request or requesting additional information if necessary.

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Approval and Shipment: Upon approval, we will process the replacement item and ship it to the provided address. You will receive a confirmation email with the new tracking information.

Important Notes:

  • The replacement item request must be initiated within three days of receiving your order to qualify for a replacement.

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  • By shopping with Humbly Walking with God, you agree to abide by this returns policy. Chargebacks are not permitted under any circumstances. Any attempt to initiate a chargeback will be considered a violation of our returns policy and may result in further action.

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  • We aim to make your shopping experience as pleasant as possible and appreciate your cooperation in adhering to our return guidelines.

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This Returns and Exchanges Policy applies to all purchases made through the website Humblywalking.com, in-person, and any other website or application that directs you to this Returns and Exchanges Policy (collectively, the "Site").

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If you have any further questions or concerns, feel free to reach out to our customer support team using the contact tab.

We value your trust in our brand and are committed to ensuring your satisfaction with our products. Thank you for choosing Humbly Walking With God!

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This returns policy is subject to change, so please check our website for the most up-to-date information. Last updated on 1/6/24.

updated on May 22, 2024

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